Returns & Exchanges

At Australian. Affordable., we want you to love your home. If you are not completely satisfied with your purchase, we offer a straightforward 30-day return policy to ensure your shopping experience remains stress-free.

1

Initiate Your Request

Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

2

Secure Packaging

Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Ship It Back

Affix the provided return shipping label to your parcel and drop it off at any Australia Post location or designated courier point.

4

Refund Processing

Once our warehouse team inspects the returned goods, we will process your refund or exchange back to your original payment method within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing